It really wouldn’t be an understatement to say that the financial services sector faces many challenges, particularly over the last few years and notwithstanding the constraints of the recent global pandemic which have only served to escalate issues such as how to improve procedures around ID verifications, how to increase the security of documents, how to ensure the legitimacy of contracts, how to provide proof of transactions and how to avoid the challenge of ‘abandoned baskets’ or in other words unsigned and forgotten agreements.
This is all in addition to increasedsing spotlight and scrutiny that the financial services industry is under, and this is in what is becoming a more pressurised economic environment. Those working within businesses under the financial services umbrella are always on the lookout for ways in which they can improve procedures and aid their day-to-day operations whist continuing to operate within the strict financial regulations laid down by their governing bodies.
All these issues cause those working in the financial services industry unnecessary stress and headaches, and that’s where Videosign can help. We support the industry with a range of robust digital tools to provide an easy way to verify identitiand es, enable the signing of documents and the witnessing of electronic signatures remotely in a safe and secure platform.
With many features and benefits, Videosign really benefitefit professionals working within the financial industry including, speeding up traditionaa lly time and labour-intensive processes. Videosign’s advantages include:
- Meet with clients face-to-face remotely – the Videosign platform incorporates a secure online meeting spaand thereby speeds up the process of liaising with clients and enables the meetings to take place irrelevant of distance. Additionally, this tool provides increased accessibility so that clients can review, sign, and witness documents compliantly. Ultimately this can enhance the customer journey, and so results in a betall-aroundound experience for them for you.
- Easy to Access – as Videosign is a browser-based tool, meeting attendees only need to have access to the internet to connect and join a meeting from a URL link. There is no requirement for them to download any software and therefore limits the chance of error and people not being able to join a meeting successfully.
- Verify Identities – with Videosign you can easily perform and complete identity and verification checks in a matter of seconds from remotely meeting your cli in the face-to-face in the secured online meeting space. Enhanced facial recognition and biometrics are used and it removes any doubt as to who is signing your document ensures futureproof validity and provides you with a robust audit trail.
- Validate digital signatures with embedded certificates, recordings, and audits – with Videosign all meetings are automatically recorded as standarTheseThis are classed as evidence and can be used in courts if required. Certificates can be generated from within the software or users of the platform have the option to upload their own.
- Finalise documents – by meeting clients face-to-face with Videosign you have the tools to hand to offer a purely digital experience the video conferencing to remote signing and witnessing of documentation. This ultimately eliminates lengthy delays in the return of signed contracts and documents by walking your clients through them whilst you are still in the online meeting room.
The Videosign platform is not limited to one specific area of financial services, it has been and can be utilised effectively across many of the industry sub-sectors from accounting to fund management.
The list of how Videosign can be used across the Financial Services Industry is not exhaustive, here are just a few examples:
Accounting
Accountants and Bookkeepers use Videosign to support their clients with assistance with their accounts, provide reviews and financial assessments, as well as budgeting and forecasting advice and general consulting for new and established businesses.
“Videosign has proved to be an invaluable tool in our business, it’s speeded up discussions with clients and has reduced administrative tasks already”
Wealth Management
Used by some of the best-known names in the industry when discussing services such as life assurance and pensions. Videosign offers these wealth managers a secure and accessible meeting space; allowing them to identify their clients, perform database lookups (such as AML checks), meet face-to-face, and digitally sign documents.
“Utilising Videosign has reduced the need for separate digital tools for meeting and electronic signing and so has limited the possibility of IT issues”
Personal and Retail Banking
Customers in the banking sector are becoming increasingly more comfortable using live video platforms to conduct their business. Typically, 80-90% of consumers use their laptops, phones and tablets for banking, and therefore remote meeting and sign-off is the next logical step. It is no longer necessary to ask customers to visit the bank to sign documents, or for bank personnel to witness such signatures in person. With Videosign, banks can now offer a superior and safer user experience for their customers.
“An excellent platform for supporting our customer service offering”
Commercial Banking
Businesses can securely and easily meet with their customer relationship manager at their corporate banking facility to discuss or instruct and agree on elements of their banking requirements, for example, payment processing, merchant services, commercial loans, global trade, and treasury services.
“The list of ways we can utilise Videosign within our business continues to grow from external meetings with clients to internal team meetings”
Insurance
Whether you are selling insurance products or managing claims, Videosign gives you a secure and compliant meeting space to discuss, advise on, and agree on insurance documentation quickly.
“An easy-to-use tool”
Funds & Investments
Advisors specialising in the management of funds and investments require a safe and secure platform to discuss and agree on the highly confidential subjects of shares, assets, bonds, and market information with their clients. Videosign provides the answer.
“Very impressed with this all-in-one ID verification, video conferencing and e-signing tool”
For more information or if you have questions about the Videosign e-signing platform, do contact our team to arrange a call or schedule a quick demonstration in under 15 minutes. Email enquiries@videosign.co today
